Privacy Policy

What information do you collect?

I receive, collect and store any information you enter on my website or provide to me in any other way. In addition, I collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. I may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. I also collect personally identifiable information (including name, email, password, and communications) and details of your orders.

How do you collect information?

When you conduct a transaction on my website, as part of the process I collect personal information you give me as requested on my signup form, for orders or for classes, such as your name, address, email address, and telephone number. Your personal information will be used for the specific reasons stated below only.

Why do you collect such information?

I receive collect and store Non-personal and Personal Information for the following purposes:

  1. To provide direct help and support for classes and orders;
  2. To provide customers and team members with ongoing customer assistance and technical support;
  3. To be able to contact customers and team members with general or personalised information, notices and promotional messages;
  4. To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which I may use to provide and improve my services;
  5. To comply with any applicable laws and regulations.

Who else can access your Personal Data?

We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with:

Our processing partners:

  • Stampin’ Up! Europe GmbH – retail services provider
  • Defiant Inc. – website security provider
  • SiteGround Hosting Ltd – web hosting and email provider
  • The Rocket Science Group – email marketing system provider (MailChimp)
  • Microsoft Inc – data hosting
  • YouTube – video hosting services
  • CleanTalk Inc – email security services

Business partners:

  • Keefomatic Marketing & Design – web design services

We only work with Processing partners who are able to ensure an adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.

I use these data as described above and I will NEVER disclose these data to any third party.

How do you communicate with your site visitors?

I may contact you to notify you regarding any orders, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about my company, or as otherwise necessary to contact you to enforce my user terms and conditions, applicable national laws, and any agreement I may have with you. For these purposes I may contact you via email, telephone, text messages, and/or postal mail.

How do you use cookies and other tracking tools?

We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

  • Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
  • Analytics cookies – these cookies are used to track the use and performance of our website and services

You can remove cookies stored on your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.You may opt-out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the consumer opt-out page for the Self-Regulatory Principles for Online Behavioral Advertising at http://www.aboutads.info/choices/ and edit or opt-out your Google Display Network ads’ preferences at http://www.google.com/ads/preferences/.

Because these opt-outs and preference control pages are specific to the individual browser used to visit it, and because that page is not operated by Crafty Carol’s Cards, we are unable to perform the opt-outs on your behalf.

How can I withdraw my consent?

This policy describes How I receive collect and store information. If you don’t want me to process your data anymore, please contact me by email at carol@carolscraftycards.co.uk or send me a letter to: Crafty Carol’s Cards, 9B Glastry Road, Kircubbin, Newtownards BT22 2QX, Northern Ireland, UK.

Privacy Policy updates

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.

Questions and contact information

If you would like to access, correct, amend or delete any personal information I have about you, you are invited to contact me by email at carol@carolscraftycards.co.uk or send me a letter to: Crafty Carol’s Cards, 9B Glastry Road, Kircubbin, Newtownards BT22 2QX, Northern Ireland, UK.